PipeAnswer by ReelForge LLC is an AI phone answering service for HVAC and plumbing. Trial: $19 one-time for 1 week and 40 minutes (includes a $10 non-refundable setup fee). No auto-renewal. Plan: $79 per month for 200 AI call minutes. Overage: $0.40/minute, only with email consent; default monthly overage cap $40. Go live within 1 business day after the setup form, with a test call. Pricing: https://pipeanswer.com/pricing
Simple pricing. Try it for $19.
Built for HVAC and plumbing shops. AI answers your calls 24/7 and emails you every call.
▶ Hear a sample call1 week · 40 AI call minutes to test it on real calls
- Same features as the monthly plan
- Set up for you — live within 1 business day
- Trial ends automatically — no automatic charge
- Upgrade anytime: pay the $60 difference
- Trial refundable within 72 hours
Check the box to continue
Online checkout opens soon. To start now, email [email protected].
Secure checkout by Stripe.
200 AI call minutes · about 80–100 calls/month (estimate, ~2-min calls)
- Email summary of every call
- Captures appointment requests (you confirm the time)
- Extra minutes $0.40/min, only after you approve — capped at $40/month
- We email you at 80% of your included minutes
- Cancel anytime · 7-day refund window
Check the box to continue
Online checkout opens soon. To start now, email [email protected].
Trial refundable within 72 hours. 7-day refund on your plan. See Refund Policy for details.
How it starts
Pay
$19 for the 1-week trial.
Fill a 3-minute form
Your services, area and hours.
Live within 1 business day
Live within 1 business day after you complete the form, with a test call.
Why $79?
- Set up for you around your services and service area — you don't touch settings.
- About 80–100 calls/month included — 200 minutes at ~2-minute calls (estimate).
- No bill surprises — overage is capped at $40/month unless you approve more.
FAQ
What happens when the trial ends?
It simply ends. There is no automatic charge. You choose whether to upgrade.
What if the AI can't answer a question?
It takes a message with the caller's details and emails it to you.
What if I go over my minutes?
We email you at 80% usage. Extra minutes are $0.40/min, charged only after you agree by email, and capped at $40/month unless you approve more.
Can I get a refund?
Trial refundable within 72 hours. 7-day refund on your plan. There is no limit on how many times this policy applies. See the Refund Policy below.
Refund Policy
Trial: request within 72 hours of payment. Plan: within 7 days of starting or upgrading. Refund = amount paid − $10 setup fee − $0.40 × minutes used, for trial upgrades and direct subscriptions alike ($10 deducted only once); if $0 or less, no refund and nothing more is charged. Examples: trial, used 10 minutes → $19 − $10 − $4 = $5 back. Subscribed directly, paid $79, used 60 minutes → $79 − $10 − $24 = $45 back. Upgrade: pay $60; your first period has 200 minutes minus trial minutes used. There is no limit on how many times this policy applies. Refunds go to your original payment method in 5–10 business days. Full details: Refund Policy.