While you're on the job,
Mike answers your phone.
Whether you're working, driving, or done for the day, Mike answers your calls, writes down what the caller needs, their name and number, and emails it to you. You call them back.
- ✓Tells every caller it's an AI
- ✓Only says what you've approved, never overpromises
- ✓After every call, the summary, transcript and recording go to your email
Free test call, no credit card. Once you say go, you're live within 1 business day.
Every call comes with a summary, transcript and recording, so you can check everything Mike said.
Mike learns your business in minutes, not months.
Mike learns from how your business really works: your services, your hours, your service area. It gets things right from the very first call.
- ✓Enter your website or Google Business Profile and Mike learns it automatically, for free
- ✓You see what Mike learned first, and fix anything that's wrong
- ✓Make a free test call and hear it for yourself, no credit card
- ✓Once you say go, Mike is on your real number within 1 business day
Welcome! Let Mike get to know your business
Enter your business name or website. Mike handles the rest.
Mike learns your business in about a minute, then gives you a test call
When your hands are full, the phone keeps ringing.
You might be in a customer's home, out in a yard, on the road, or just sitting down to eat. The phone rings and you can't get to it.
Mike picks up, says up front that it's an AI, finds out what's going on, takes down the caller's name, number, address and what they need, then emails it to you. You decide whose call to return first.
The calls home-service businesses get all the time, Mike handles them.
Asking what a cleaning costs
“Three bedrooms, two baths. About how much for a deep clean every two weeks?”
Takes down the size of the home, how often, and when they'd like to start, and lets them know the team will call back with a quote.
Asking if you come out to them
“I'm in Everett. Can you come take care of my lawn and clean up the leaves?”
Answers based on the service area you've approved, then takes down the address, the job and when they'd like someone out, for your team to confirm.
Heat's out, pipe burst
“A pipe burst in my basement and water keeps pouring out.”
Gets the details, the address and a callback number, and marks it urgent in the email so it's the first thing you see.
Gas smell or a carbon monoxide alarm
“I smell gas in the house,” or “My carbon monoxide alarm is going off.”
First tells them to leave the house right away and call 911 from outside. Then takes down the details and flags the call for you.
Whatever language your callers speak, your receptionist speaks it too.
We set it up for what you need: English, Spanish, Mandarin and Cantonese. Tell us which languages your callers speak, and we'll set Mike up for those.
- ✓Multilingual answering is included in every plan at no extra cost
- ✓Set up around your callers; languages you don't need stay off
- ✓Every language follows the same rules and says only what you've confirmed
- ✓Messages still go to your email
One number. Callers press a key at the start to choose their language.
Thanks for calling Greenfield Home Services. This is Mike, the company's AI assistant. This call is recorded. How can I help you today?
Gracias por llamar a Greenfield Home Services. Le atiende Mike, el asistente de IA de la compañía. Esta llamada se graba. ¿En qué le puedo ayudar?
您好，这里是绿野家居服务。我是公司的 AI 助理 Mike，本次通话会录音。请问有什么可以帮您？
你好，呢度係綠野家居服務。我係公司嘅 AI 助理 Mike，今次通話會錄音。請問有咩可以幫到你？
Mike can greet customers on your website, too.
Not every customer picks up the phone. On your website, Mike answers questions and takes down contact info, using what it has already learned about your business.
- ✓Website chat is included in every plan, no extra charge
- ✓Answers visitors' questions, saying only what you've approved
- ✓Takes down the visitor's needs, name and number, and emails them to you
- ✓Paste one line of code and it works, no developer needed
Up and running in three steps.
Enter your business name or website
We read your business's basic info, so Mike knows who it's answering for.
Make a free test call
Call Mike yourself and hear how it would answer your customers. No credit card.
Forward your calls
Once you say go, we start setup and you're live within 1 business day.
With Mike, every customer call gets answered.
Hear it for yourself.
A real call, and the email it produced.
Real call recording
To be replaced with the recording of a real call before launch.
The summary email you get
To be replaced with a screenshot of a real summary email before launch.
Pay monthly. Two plans.
Basic
250 minutes per month
Multilingual answering (English/Spanish/Mandarin/Cantonese)
Pro
1,000 minutes per month
Multilingual answering (English/Spanish/Mandarin/Cantonese)
FAQ
Do callers know they're talking to an AI?
Yes. At the start of every call, Mike says it's an AI.
Do I need a new phone number?
No. Just forward your current number to Mike.
What do I get after a call?
An email with a summary, the full transcript and the recording.
Does website chat cost extra?
No, it's included in every plan.
Can I try it first?
Yes. The test call is free, no credit card needed.
What about emergencies?
PipeAnswer is not an emergency service. For gas or carbon monoxide emergencies, call 911.
Hear how Mike would answer your calls.
Free test call, no credit card. Once you say go, you're live within 1 business day.
Hear Mike answer, free