You work, Mike answers,
you just check your email.
Mike is an AI receptionist. Forward the calls you can't pick up, and Mike asks what the caller needs, takes a message, and emails it to you.
What Mike does on a call
Picks up
First says it's an AI assistant and that the call may be recorded and transcribed.
Asks what they need
Asks the caller what service they need, what area they're in, and when works for them, answering only with info you've approved.
Safety first on urgent calls
If the caller smells gas or has a carbon monoxide alarm going off, Mike first asks them to leave the house and call 911. Urgent repairs like leaks or no heat get marked urgent.
Takes a message
Writes down the caller's name, number, address and what they need, and tells them the owner will call back to confirm. Mike never promises times or prices for you.
You get an email for every call
The email has three things, so you can open it after the job and call back.
- ✓Message summary: who called, what they need, how urgent
- ✓Full transcript
- ✓Call recording
Need: burst kitchen pipe in Everett, wants someone to come look today.
Best time: this afternoon
Mike's reply: Noted. The owner will call back soon to confirm.
Greenfield Home Services · Mike's profile
Read from your website, used only after you confirm
How Mike gets to know your business
We read the public info on your website for free and turn it into Mike's profile. You look it over and make changes, and Mike only says what you've confirmed. Anything we couldn't find, Mike won't guess. You can change it anytime.
See the 4 steps to get set up →Phone and website, both answered
📞 Call forwarding
Set it up on your business phone: when you're too busy to pick up, or after hours, calls forward to Mike automatically. When you want to answer yourself, answer as usual. We'll walk you through the setup step by step.
💬 Website chat
Put a chat window on your website. Mike answers visitors from the same profile and takes down their contact info. Basic includes 100 chats a month, Pro includes 500.
Management tools in every plan
How many calls you got this month and what they were about.
Quotes, bookings and urgent repairs are sorted separately, so urgent calls stand out.
Block sales and spam numbers so they stop using up your minutes.
Mike is not an emergency service
For a gas leak, carbon monoxide, or anyone hurt, call 911 directly. If Mike gets one of these calls, it also asks the caller to call 911 first.